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Bid Title: Request for Proposals for San Miguel County Phone System Upgrade
Category: Professional Services
Status: Closed
Bid Recipient:

San Miguel County Phone System Upgrade

San Miguel County is requesting proposals for an upgrade to our current telephone systems for the county offices in Telluride, Norwood, and Ilium. The objective is to replace the current phone systems and unify all three main locations under the same system for productivity and for a single point of administration. 

Scope of work includes but is not limited to: 
  • Provide a solution that will bring all three sites together in a singular system and to allow 4-digit dialing and call transfer between all three main sites.  
  • For reliability, the solution will allow an acceptable outage at one location that should not affect the other sites.  If one site fails, normal call activity including voicemail needs to continue in service at all other locations.  
  • A new fax solution would be helpful to eliminate or minimize analog fax machines.  
  • The new system will need to adhere to HIPPA and CJIS requirements and will need to be compatible with our emergency 911 system and allow call transfer between that system and the new internal system.  
  • It will also need to integrate with our recording system at the Sheriff's Office to record all calls.   
  • Software and hardware technical support should be a component of the solution, for implementation and future unknowns.  
  • Proposal for repair work shall include itemized costs of materials, labor rates and hours, equipment rental, and miscellaneous service.  All repair work and installation must align with the purchasing policy of the county.
Please view the Request for Proposal document for the complete scope of work and full list of requirements.

To schedule site visits and to submit questions, please send an email to . Answers to questions will be populated in the Q&A document. It is anticipated that an award will be made within ten (10) business days of the RFP closing date.  The award shall be to the respondent submitting the proposal deemed to be in the best overall interest of San Miguel County.

Publication Date/Time:
4/11/2021 8:00 AM
Closing Date/Time:
5/12/2021 5:00 PM
Related Documents:

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